FAQ - Free Tours

  • What is a Free Tour? ☂️

    Free Tour concept allows you to evaluate the guide’s performance and tip them accordingly. Didn’t enjoy the tour? There is no pressure to pay. Loved the tour? Feel free to give the guide however much you’d like!

  • How much should I tip the guide? 💸

    It is up to you to decide! There is no correct answer to this question, but if you are confused about the currency, we recommend checking out the prices in local restaurants and venues to get a better idea of the local prices.

  • How can I tip my guide? 💳

    All of our guides accept Czech crowns and foreign currencies that can be exchanged in Prague (dollars, euros), as well as cards. Some guides also use PayPal and Revolut and will gladly share their handles. Venmo does not work around here.

  • How big is my group going to be? 🧑‍🤝‍🧑

    That depends on the day and the weather, but we always keep our max. number of participants at 32 people.

  • Can I join with a party of more than 8 people? 😯

    We can accept groups of 8-14 people with prepayment. You will be required to pay the non-refundable deposit (3 euros per person) ahead of time. The rest (7 euros per person) should be paid directly to the guide on the day of the tour. Please contact us if you are interested.

    Groups of more than 14 can only be accommodated on a private tour.

  • Why can't a group of 8-14 people join without prepayment? 🤔

    Larger groups tend to cancel last minute or fail to show up altogether, so we want to make sure our guides won’t lose their shifts due to a low number of people.

    Please note that if you don’t contact us about this issue in advance and make several bookings for your group, your reservations will be canceled and the guides won’t let you join the tour.

FAQ - Private Tours

  • How do I arrange a private tour? ⭐

    Please check out our tour description and fill out the form here. We will be happy to guide you around Prague!

  • Can you organize a custom private tour? 🎩

    We can try! Let us know what you are interested in (feel free to go into details), and we will get back to you.

  • How long does it take to arrange a private tour? 🙋

    We need at least 2 weeks’ notice for the private tour inquiry, but in the high season, it is a safer bet to contact us 1-2 months in advance.

  • Do you offer discounts and package deals? 💲

    Unfortunately, we are not able to offer discounts and special deals. We are not state-funded, so we have to make sure our guides get the salary they deserve.

  • How can I pay my guide? 💳

    All of our guides accept Czech crowns and foreign currencies that can be exchanged in Prague (dollars, euros), as well as cards. Some guides also use PayPal and Revolut and will gladly share their handles. Venmo does not work around here.

  • Can I get an invoice? 🧾

    Absolutely! Just make sure to let us know you will need an invoice before the tour takes place.

  • Can I get a refund if I payed in advance? ❌

    Yes, as long as you cancel 24 hours before the starting time of the tour. Please note, that we do not refund the deposits.

  • Can you do a private tour of the Jewish Quarter interiors ? ✡️

    We leave it up to professionals so please contact the Jewish Museum directly.

  • Do you provide tour itineraries? 🧐

    You won’t need an itinerary as we will discuss the key sites you will visit ahead of time. If you have to have one (for a larger group, for example) you can contact us here and we will send you the price.